Shannon Mercer Music Studio - Voice, Piano and Theory Lessons


As a teacher I am committed to creating a positive learning and teaching environment for all families and students.  For this reason, it is important that all students and parents understand and abide by the polices below.


  • As of September 11, 2023, lessons will be at a rate of $35 per 30 minutes, $52.50 per 45 minutes OR $70 per hour and are subject to annual review.
    • Lessons on Tuesdays will be grouped in 2 semesters totalling 34 lessons.
      1st Semester September → January (17 weeks),
      2nd Semester February → June (17 weeks)
    • Lessons on Wednesdays will be grouped into 2 semesters totaling 34 lessons.
      1st Semester September → January (17 weeks),
      2nd Semester February → June (17 weeks)
    • Lessons on Thursdays will be grouped into 2 semesters totalling 32 lessons.
      1st Semester September → January (15 weeks),
      2nd Semester February → June (17 weeks)
    • Lessons on Sundays will be grouped in 2 semesters totalling 33 lessons.
      1st Semester September → January (16 weeks),
      2nd Semester February → June (17 weeks)
    • Lessons on Mondays (due to holidays) will be grouped into 2 semesters totalling 31 lessons.
      1st Semester September → January (16 weeks),
      2nd Semester February → June (15 weeks)
  • Make up lesson week is June 17 – 23, 2024
  • Lessons are paid a month in advance, at the beginning of each new month.  Invoices will be given on the first lesson of every month with payments due on or before the second lesson of that same month.
  • Payments can be made by e-transfer, cheque or cash.  Cheques to be made payable to: Shannon Mercer


  • Cancellation of a lesson must be made AT LEAST 24 hours prior to the scheduled lesson time in order to receive a make-up lesson. This includes texting, leaving messages by phone or email.
  • No shows or failure to notify teacher within 24 hours is considered a forfeited lesson – exceptions and emergencies happen. Talk to me. These circumstances will be dealt with on a case-by-case basis.
  • No more than 2 cancellations per semester.
  • There are NO refunds on unused or cancelled lessons.
  • Should you decide to stop taking lessons altogether, 2 weeks’ notice must be given.


  • Lessons cancelled with at least 24 hours ahead of the scheduled lesson will receive a make-up lesson at a time convenient to both teacher and student – up to 2 lessons per semester.
  • Missed lessons due to teacher illness or emergency will ALWAYS be rearranged or made up at mutually convenient time.
  • One Friday a month will be reserved for regular make-ups and the week of June 17-23 for any outstanding make-ups at the end of the 2nd semester.
  • Make up lessons that are cancelled by the student are considered forfeited lessons. They will not be rescheduled and no refunds will be issued.
  • Monday lessons that fall on a holiday are cancelled, and will NOT be made up nor will you be charged.


  • If OCDSB schools are closed or close early, lessons will be cancelled and made up at a mutually convenient time as soon as possible. If weather threatens the lesson schedule the night before, I will contact the parents and advise if lessons are cancelled.  If a cancellation of an in-person lesson occurs due to inclement weather, there is always the option to have a Zoom lesson if requested.


  • Books will be selected and purchased by the teacher.  Payments for the books are paid to the teacher when the student receives the new book(s) or may be paid with lesson invoice payment.


  • Lessons will begin on Monday, September 11, 2023, and run through Sunday, June 16, 2024.
  • There will be NO lessons on the following dates: (2023/2024)
    • Holiday Mondays: Oct 19th (Thanksgiving Monday), Feb 19th (Family Day), April 1st (Easter Monday), May 20th (Victoria Day).
    • Monday Oct 30 → Sunday November 5 Teacher Away
    • Monday December 18 → Sunday January 7, 2024 – Christmas Break
    • Tuesday February 13 → Sunday February 18 – Vacation
    • Monday March 11 → Sunday March 17 – March Break
    • Thursday March 28 Sunday April 31 – Easter Break
    • You will not be charged for lessons that would have occurred on these days.
    • June 17 23, 2024 will be used for make-up lessons (if necessary).


  • A little practice every day will take students far and they will make strides with consistency. Practicing for 10-15 minutes a few times a week (minimum) will yield better results than a cram session.  Muscle memory develops from daily practice.


  • Your child’s health and safety are of the utmost importance to me.  I am closely monitoring the situation by following regular updates from the federal, provincial, and local health officials. I am aligning my practices with Public Health guidelines. I will make any adjustments as required. If by government mandate, school closures or old fashioned common sense it is decided that in person lessons should be suspended, any in person lessons will transition to online until it is safe to resume being in person again. If you wish to change from in person to online at any time, please contact me to see how we can accommodate your request in the current schedule. 

Thank you for your cooperation.

Please indicate on your Registration Form that you understand and agree to abide to the above studio policies.